Terms and Conditions

General Terms and Conditions – Thompson Atelier Wellington

Overview

This website is operated by Thompson Atelier.
Throughout the site, the terms “we”, “us” and “our” refer to Thompson Atelier.

Thompson Atelier offers this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and or purchasing something from us, you engage in our service and agree to be bound by the following Terms and Conditions, including any additional terms and policies referenced herein or available by hyperlink.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms.

If you do not agree, you may not access the website or use any services.

We reserve the right to update, change, or replace any part of these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of those changes.

This store is hosted by Shopify Inc.

Article 1 – Online Store Terms

By agreeing to these Terms, you confirm that you are at least the legal age of majority in your jurisdiction.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not transmit any worms, viruses, or destructive code.

Article 2 – General Conditions

We reserve the right to refuse service to anyone at any time for any reason.

Your content excluding payment information may be transferred unencrypted across networks. Payment information is always encrypted.

Article 3 – Accuracy, Completeness and Timeliness

Information on this website is provided for general information purposes only.

We do not guarantee that all information is accurate, complete, or up to date.

Article 4 – Modifications to Services and Prices

Prices are subject to change at any time without notice.

We may modify or discontinue products or services at any time without liability.

Article 5 – Products and Services

Products may be available exclusively online and may have limited quantities.

We do our best to display products accurately, but cannot guarantee exact color or appearance on your device.

Article 6 – Billing and Account Information

We reserve the right to refuse or cancel any order.

We may limit quantities per customer, household, or order.

Article 7 – Optional Tools

We may provide access to third party tools which we do not monitor or control.

These are provided without warranties.

Store Credit Validity and Conditions

Store credit is valid for 6 months.

Expired credit cannot be reactivated, refunded, or converted to cash.

Store credit is non transferable.

Article 8 – Third Party Links

We are not responsible for third party websites or content.

Article 9 – User Comments and Feedback

We may use any feedback or submissions without restriction.

Article 10 – Personal Information

Personal information is governed by our Privacy Policy.

Article 11 – Errors and Inaccuracies

We reserve the right to correct errors and cancel orders if needed.

Article 12 – Prohibited Uses

You may not use the website for illegal, harmful, or abusive purposes.

Article 13 – Disclaimer of Warranties and Liability

All services and products are provided “as is”.

We are not liable for any damages arising from use of our service.

Article 14 – Indemnification

You agree to indemnify Thompson Atelier from any claims due to your breach of these Terms.

Article 15 – Severability

If any provision is invalid, the remaining provisions remain in effect.

Article 16 – Termination

These Terms remain effective unless terminated.

Article 17 – Entire Agreement

These Terms form the complete agreement between you and Thompson Atelier.

Article 18 – Shipping, Fulfillment and Import Responsibility

Products sold by Thompson Atelier may be fulfilled and shipped directly from international suppliers and warehouses, including locations outside your country of residence.

By placing an order, you acknowledge and agree that:

• Your order may be shipped internationally
• Delivery may involve cross border logistics

Import duties, taxes, GST, VAT, customs fees, or any other governmental charges are:

• The full responsibility of the customer
• Determined by local authorities, not by Thompson Atelier

Thompson Atelier is not responsible for:

• Customs delays
• Import charges
• Seized shipments
• Additional fees charged by customs or courier services

Failure to pay import duties or taxes may result in:

• Shipment delays
• Return of the package
• Destruction of the package by customs

In such cases, we are not obligated to issue a refund.

Article 19 – Non Combination of Discounts and Promotions

Promotions cannot be combined unless explicitly stated.

Only the highest value discount will apply.

Article 20 – Responsibility for Free Item Selection

Customers must add free items themselves during checkout.

If not added, we are not obligated to send them later.

Article 21 – Risk, Delivery and Ownership

Risk of loss transfers to the customer once the package is marked as delivered by the carrier.